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iFixPhones Franklin, MA — What Our Reviews Actually Say

From the bench at iFixPhones — 15 E Central St, Franklin, MA 02038.

The rating, plainly

iFixPhones on East Central St in downtown Franklin sits at a 4.9-star average across 531+ Google reviews. That number comes straight from our public Google Business profile — not a curated wall of hand-picked quotes. If you're checking us out before walking in, read the Google reviews directly; the summary below is just the themes that come up most.

What people mention most: the price is the price

The single most common thread is that the quote you're given is the price you pay. We tell you the exact number before the phone is opened, explain the part grade you're choosing, and don't 'discover' surprise charges halfway through. Reviewers notice when a shop doesn't play the 'starting at' game — that's most of our five stars.

Second: it's fast, and it's done in-shop

Most screen and battery jobs are finished the same visit — often in 30 to 60 minutes while people wait or grab coffee downtown. Nothing gets mailed away; every repair happens at our bench in Franklin. The reviews that mention timing almost always mention being surprised it was ready that quickly.

Third: it holds up, and if it doesn't we fix it

Standard repairs carry a 6-month parts-and-labor warranty, and the reviews that matter most to us are the ones where something needed a second look and we handled it without an argument. An honest 'this isn't worth repairing' shows up in the reviews too — we'd rather lose the job than sell a bad fix.

Get a real number for your phone

Or just call (857) 340-8381 — Mon–Sat 10 AM–7 PM · Sun closed

Common questions

Is iFixPhones in Franklin legit?Yes — it's a real storefront at 15 E Central St in downtown Franklin, MA, open Mon–Sat 10 AM–7 PM, with a public Google Business profile you can check yourself. Every repair is done on-site at the bench; nothing is mailed away.
How many Google reviews does iFixPhones Franklin have?A 4.9-star average across 531+ Google reviews as of 2026. That figure comes straight from the live Google Business profile, so the current count may be a little higher by the time you read it.
Where can I read iFixPhones Franklin reviews?Search 'iFixPhones Franklin' on Google or Google Maps to see the full, unfiltered review list. We don't hand-pick or edit what shows there — reading the raw reviews is the best way to judge us before you walk in.
What do customers mention most in the reviews?Three themes come up again and again: the quoted price is the final price, repairs are usually finished the same visit, and the 6-month warranty is honored without a fight when something needs a second look.